Kaiser's Organization Development Services
The Organization Development work we lead is segmented into the following service areas:
Benchmarking & Best Practices
Benchmarking informs OD decision-making by helping set competitive performance targets, apply leading practices, optimize resource allocation, and leapfrog the competition.
Kaiser leads OD benchmarking work along a broad range of topics, including:
- HR investment overall & by discipline
- Organizational and process design choices
- Headcount, spans & layers
- Employee programs / systems
- Performance Management systems
- Outsourcing approaches
Employee Systems Design & Development
Our Employee Systems Design and Development work is segmented into four key service areas, and we address a wide-range of topics and employee programs / systems issue areas:
- Employee systems diagnostics & gap analyses
- Program / System design & development
- Talent Development & Retention
- New Hire Onboarding
- Employee Learning & Development Systems
- Talent Management & Retention
- Mentoring & Coaching Programs
- Diversity programs & initiatives
- Implementation planning and piloting
- Change management
Organizational and Process Design and Improvement
Our Organizational and Process Design and Improvement work is focused on helping clients adjust their organizations to evolving internal and external challenges. Kaiser helps clients assess the key drivers of underperformance to develop customized solutions for highly effective systems.
Kaiser works closely with each client to identify "big-win" opportunities for improvement. Common challenges and issues that fuel the need for reevaluating organization and process design choice include: changes to product portfolio, technology advancements, new business objectives, new customer types, integration of acquisitions and partnerships, requirements to reduce cost structure, regulatory changes, underperformance and competitive threats.
The Organization Design engagements we lead have a number of key objectives to help clients achieve bottom-line goals, improved performance and gain competitive advantages. These goals include:
Kaiser's Organizational Design work includes:
- Organizational diagnostics & gap analyses
- Organizational mapping to:
- Reduce management layers / cost
- Enhance cross-functional collaboration
- Consolidate / re-align functions
- Re-focus capabilities / competencies
- Competency modeling
- Accountabilities & reporting structures design
- Transition planning & support
Kaiser's Process Design work includes:
- Business process diagnostics through internal and external research
- Process design and integration to:
- Support organizational growth
- Better leverage capabilities
- Simplify work-flow & reduce hand-offs
- Automate steps, reduce cycle time & costs
- Clarify roles & accountabilities
- Implementation planning & support
- Change management
Kaiser Organization and Process Design engagements span from Issue analysis through implementation support, and can also be parsed into select modules.
