Industry Expertise

Operational effectiveness includes two equally important components: the ability of organizations to manage daily routines and deliver products & services at the least cost and greatest benefit to the organization; and the degree to which operational strategy aligns with the organization's mission.  While specific operational priorities fluctuate with agency mandates, ultimately, all agencies are measured on their ability to continuously improve their productivity regardless of shifts in administrations and priorities.  Accordingly, Kaiser has over 28 years of experience helping clients achieve specific cost, quality and cycle time targets.

Our operations engagement history includes firms as diverse as global manufacturing, energy, health, and consumer high technology organizations with operational constraints and a high operational tempo similar to complex federal agencies.

Kaiser areas of expertise:

• Shared Services Optimization: balancing cost reduction with achieving high customer satisfaction and executing on service requirements
• Cost & Resource Rationalization: optimizing resources to achieve mission priorities and long-term productivity growth
• Logistics & Supply Chain Management: leveraging benchmarks and best practices to inform supply chain strategies and performance improvement opportunities
  
• Precision Benchmarking: Identifying and developing actionable plans for addressing performance gaps, based on highly specific insights derived from fresh research and rooted in a hypothesis-driven approach
• Best Practices Analysis: Identifying and developing actionable plans for addressing performance gaps based on highly specific insights derived from fresh research and rooted in a hypothesis-driven approach

For more info, please call us at (202) 454-2000 or email us.