Alison Banks is a Vice President in Kaiser Associates’ Consumer Goods & Retail Practice. She has been with the firm since 2003 and is based in Washington, DC.
Alison has partnered with leading Consumer Goods & Retail companies and Consumer-focused PE firms to drive growth and productivity initiatives globally. She specializes in White-Space Growth, Go-to-Market Capability Building, and Supply Chain Benchmarking.
Alison holds an MBA from The Wharton School at the University of Pennsylvania and a BA from Bowdoin College.
Seavron Banus is a Vice President at Kaiser Associates and co-leads the firm’s Telecommunications Practice. He is based in San Francisco, CA.
During his 5 years at the firm, Seavron has led significant value creation initiatives for clients across the Telecommunications industry globally with a focus on independent tower & small cell companies, carriers, data centers, and communications providers. His experience includes extensive work with CEO, CFO, and COO clients worldwide, at established and emerging companies, in developed and developing markets. Seavron’s work has spanned a full range of critical issues, including operational strategy definition, organizational restructuring, customer segmentation, process redesign, roles & responsibilities realignment, activity-based staffing, commercial due diligence, post-acquisition integration, and market opportunity analysis.
Seavron holds a joint BA/BS degree from Middlebury College in Geography & Spanish, with a minor in Economics. He is also Six Sigma certified and has been formally trained as a Co-active Coach. Additionally, Seavron is fluent in both English & Spanish.
Elitza Barzakova is a Principal in the Consumer Goods & Retail practice, with over 10 years of consulting experience across the global consumer products value chain. She is based in Washington, DC.
Elitza has advised both Fortune 500 and growing enterprises with their strategic and operational challenges, with specific experience in corporate strategy, value proposition development, organizational restructuring, business process improvement, and supply chain optimization.
She holds an MBA from the Ross School of Business, University of Michigan and a B.A. in International Studies and French from Washington University in St. Louis; she also studied at the ESCP Business School in Paris and served as a Peace Corps Volunteer in Mali.
Natália Cabrini is a Senior Vice President at Kaiser Associates’ São Paulo, Brazil Office and has been with Kaiser since the founding of the Brazil office in 1997. Natália has over 15 years of experience in benchmarking, competitive intelligence and market entry projects. She has served clients in several industries, including healthcare, telecommunications, oil and gas, chemicals, and consumer goods and services.
She has a Bachelor’s degree in Business Administration and a OneMBA in Management, both from EAESP/FGV, São Paulo, Brazil. In addition to her native Portuguese, Ms. Cabrini is fluent in English, Spanish, and German.
Doug Chartier is a Vice President at Kaiser Associates, and co-leads the firm’s Public Sector Practice. He is based in Washington, DC.
Doug has significant experience in the areas of business transformation, strategic planning, performance management and measurement, talent management and data visualization/graphic design. His particular area of expertise includes helping leaders and managers develop performance based strategic plans, performance measures/metrics and operating model designs to better position their programs to accomplish organizational goals.
Doug holds a MA in Human Resources Management from the George Washington University and a BA in Psychology from San Diego State University.
Lilith Christiansen is a Vice President at Kaiser Associates and co-leads the firms Organization Development (OD) Practice. She has been with the firm 14 years and is based in Washington, DC.
Lilith has led numerous Onboarding, Organization Design, Strategic Planning, and Transformation projects for leading, global organizations in both public and private sectors.
Lilith is a coauthor of Successful Onboarding: A Strategy to Unlock Hidden Value Within Your Organization, a contributing author of the ATD Talent Management Handbook (2015). Lilith is a regular speaker on onboarding, culture and other human capital topics through The Conference Board, Human Capital Institute, and Onboarding 2025.
Lilith holds an MBA from The Wharton School and a BA from the University of Virginia.
Mike Curtis is a Principal in Kaiser Associates’ Public Sector Practice and joined the firm in 2014. He is based in Washington, DC and brings 8 years of experience from both public and private sectors.
Mike possesses a broad range of knowledge in business transformation, organizational design, workforce planning, change management, as well as project and program management. He has a deep understanding of fostering and maintaining client relationships, managing teams, and delivering implementable solutions aligned with the business strategy.
Mike holds a B.A. in Communications from George Mason University.
Timothy Dee is a Principal in Kaiser Associates’ Telecommunications Practice and joined the firm in 2014. He is based in Washington, DC.
Timothy brings deep experience leading global engagements with senior leaders of telecommunications companies. As his work focuses on organizations operating in emerging economies, he offers a unique understanding of the challenges these companies face across their stages of development. Timothy has partnered with clients on a number of strategic initiatives, including: organizational structuring, process improvement & cycle time reduction, key performance indicator (KPI) definition, operational / financial systems selection & implementation, and cross-company indicator benchmarking. Prior to joining Kaiser Associates, Timothy worked at Deloitte Consulting, where he led initiatives focused on strategic organizational change and process optimization within the U.S. Federal Government.
He is fluent in Spanish, and holds a M.A. degree from the School of Foreign Service at Georgetown University, as well as a B.A. in Spanish Literature and Latin American Studies from Colby College.
John Drake is a Vice President in Kaisers Public Sector Practice and is based in Washington, DC.
His 16 plus years of public sector consulting spans across nearly all Federal Departments and Agencies. John has also worked with clients at both the state and local levels. He brings experience and expertise in strategic planning, business process reengineering and improvement, and organizational development, among others. John has helped Senior level C-Suite Executives become true business partners with their customers and enable mission success through improved operations and support.
John holds a BA in Political Science from the College of Wooster and is a Balance Scorecard Professional (BSP)
Mariana Goldstein is a Vice President in Kaiser’s São Paulo, Brazil Office and has 15 years of experience in strategy and management consulting across the petrochemical, education, financial services, energy, consumer goods, retail, and healthcare industries.
Having joined Kaiser in 2010, Mariana has led and supported projects involving competitive market assessment, business modeling, strategic planning, and organization & corporate governance.
Mariana holds a degree in business administration from IBMEC (Rio de Janeiro) and holds two MBA degrees from FGV, in Corporate Finance and Management. In addition to her native Portuguese, Mariana is fluent in English.
Joe Gurney is a Senior Vice President of Kaiser Associates and leads the firms Public Sector practice. He is based in Washington, DC.
Joe has been with the firm since 2010 and has over 20 years of industry experience working with civilian agencies, defense and financial institutions. Joe’s areas of expertise include strategic planning, performance management, business transformation and cost optimization.
Joe holds an MBA from Virginia Tech and a BA in Economics from State University of New York College at Oswego.
Sarah Hagerman is a Vice President at Kaiser Associates and co-leads the firm’s Organization Development (OD) Practice. She has been with the firm for nearly 10 years and is based in Washington, DC.
Sarah’s specific areas of expertise include Organizational Design & Effectiveness, Talent Management Program Strategy and Design, Culture Transformation, Workforce Analytics, Business Process Reengineering, Change Management, and Benchmarking across a wide variety of industries.
Sarah holds an MBA from the Kellogg School of Management, Northwestern University, with concentrations in Management & Organizations and Human Resource Management, and a BA in International Relations and Spanish from Tufts University. She is also a graduate of Georgetown University’s Leadership Coaching Certificate program.
Senior Vice President
Feroze Khan is Managing Director of Kaiser’s Asia Office and a Senior Vice President of Kaiser Associates, and has been with the firm since 1999. He is based in Kuala Lumpur, Malaysia.
Feroze is particularly interested in helping companies redefine strategies and upgrade execution capabilities in the face of rapid technological change. He has directed hundreds of consulting engagements for senior management of Fortune 50 clients over the past twenty-five years, including single clients for whom he has led more than one hundred engagements. Feroze’s experience includes competitive strategy work for clients that include 7 of the 20 largest global commercial banks, and several of the largest telecom companies worldwide.
Prior to joining Kaiser Associates, Feroze worked with Monitor Company, a strategy consulting firm founded by Professor Michael Porter of Harvard Business School, and with Nexus International, an Asia-focused management consultancy, where he was Managing Partner.
Paul R. Lawrence is a Vice President for the Kaiser Associates Public Sector Practice. He joined the firm in 2016 and is based in Washington, DC.
Paul helps government leaders address their challenges by developing and then implementing unique solutions. He focuses on increasing organizational efficiency and effectiveness. Paul has 30 years of experience working closely with federal government leaders. He has researched and written extensively on management and government. He is the co-author of multiple books about managing the federal government including Succeeding as a Political Executive: 50 Insights from Experience; What Government Does: How Political Executives Manage; and Paths to Making a Difference: Leading in Government.
Paul earned his Master of Arts and Ph.D. in Economics from Virginia Tech. He earned his Bachelor of Arts degree in Economics from the University of Massachusetts, Amherst, graduating Phi Beta Kappa. Paul also served in the U.S. Army attaining the rank of Captain. He graduated from the Army’s Airborne School and was awarded the Meritorious Service Medal.
Neil Levinson is a Vice President and leads Kaisers EMEA Healthcare Practice from Kaisers London Office.
Neil has over 10 years of industry experience working with pharmaceutical and biotechnology companies. He has expertise in a range of strategic issues including sales and marketing effectiveness, commercial and launch planning, and life cycle management.
Neil holds an MBA from Cass Business School, a PhD in Biochemistry from Imperial College, and a BSc with honors in Genetics from Queen Mary University.
Jon Meyerholz is a Vice President at Kaiser Associates and co-leads the Financial Services & Payments Practice.
Having joined Kaiser in 2010, Jon brings deep experience covering a full range of traditional and emerging sectors in the Financial Services industry. Jon’s “growth” specialties include bringing new products to market, improving competitiveness of existing products, advising on portfolio strategy of multiple business lines, and customer segmentation; his “efficiency” specialties include assessing customer profitability, benchmarking, resource restructuring, and business unit integration. To date, Jon has led engagements in more than 30 different country markets.
Jon holds an MBA from The Wharton School of the University of Pennsylvania, and a BS in Finance and Management from the University of Virginia’s McIntire School of Commerce.
Antonio Napole is Managing Director of Kaiser’s São Paulo, Brazil Office and a Senior Vice President, leading Kaiser’s South American business. Mr. Napole joined Kaiser in 2004 and has over 20 years of experience in strategy, management, competitive intelligence analysis, market entry, implementation of organizational change and strategic planning.
Conducting and leading many projects in Latin America, particularly in Brazil, Antonio has experience in several industries, including energy, chemical, construction, aviation, telecom & media, education, beverage and clothing & apparel among others.
Antonio has a degree in business administration from EAESP/FGV and a communications degree from FAAP. In addition to his native Portuguese, Antonio is fluent in English, German, and Spanish.
Matt Nowak is a Principal in Kaiser Associates’ Public Sector Practice and joined the firm in 2016. He is based in Washington, DC.
Matt brings significant experience in successfully managing projects and leading high-performing teams. For over 10 years, he has provided Public Sector executive-level clients with expertise in business process re-engineering and improvement, organizational design and transformation, strategy development, leadership development, performance management, workforce planning, stakeholder management, and change management. During this time, Mr. Nowak has managed projects for Federal law enforcement organizations such as the Department of Homeland Security Office of the Chief Information Officer, Customs and Border Protection (CBP), and the Federal Bureau of Investigation (FBI).
Matt holds a BA in Government and International Relations from Bowdoin College.
Dan O’Neill is a Senior Vice President at Kaiser Associates and leads Kaisers Healthcare Practice. He is based in Washington, DC.
Dan has significant experience developing commercial growth strategies for Fortune 500 Pharmaceutical and Medical Technology clients. Since joining Kaiser Associates in 2006, Dan has developed extensive experience across cardiovascular, musculoskeletal disorders, ophthalmology, neurology, and urology. Specific emphases include strategic marketing, product launch planning, commercial due diligence, market opportunity assessments, and competitive strategy. He has expertise in integrated research and quantitative modeling techniques related to product pricing and forecasting.
Dan holds an MBA from the McDonough School of Business at Georgetown University and a BBA from the University of Kentucky.
Lisa Pryor is a Senior Vice President of Kaiser Associates, and leads the firms Global Consumer Goods & Retail practice. She is based in Washington, DC.
Lisa is a trusted strategy advisor and thought partner to some of the most admired Consumer Goods & Retail companies and Consumer-focused PE firms worldwide. She has 25 years of consulting experience, specializing in White-Space Growth and Go-to-Market Capability Building.
Lisa holds an MBA from The Wharton School at the University of Pennsylvania and a BA from Georgetown University.
Josh Roer is a Principal in Kaiser Associates’ Public Sector Practice and joined the firm in 2011. He is based in Washington, DC.
Josh brings best-in-class analysis and advice to clients through strategic planning and business transformation engagements. Josh utilizes best practices from his experience in both the private and public sector to solve federal clients’ most mission-critical initiatives including: workforce planning, organizational redesign, process improvement, and resource and portfolio management.
Josh holds a B.A. in English from Bowdoin College.
Bob Serrano is a Vice President in Kaiser Associates Healthcare Practice and joined the firm in 2012. He is based in Washington, DC.
Bob works with medical device, pharmaceutical and diagnostics companies of all sizes, from Fortune 500 to small cap and venture-backed startups, to identify and capture commercial growth opportunities for their medical technologies. Bob has 15 years of experience in the healthcare industry, specializing in procedure-based medical devices, molecular diagnostics, and biologics.
Bob holds an MBA from the Kellogg School of Management at Northwestern University, and a MS in Health Administration and a BS in Nutritional Science from Cornell University.
Kevin Slayden is a Senior Vice President of Kaiser Associates and has been with the firm since 1994. He is based in Washington, DC.
As a leader of the Healthcare Practice, Kevin has over 20 years of experience overseeing engagements with our pharmaceutical, medical device, diagnostic and equipment clients. His specialties lie in corporate strategy development, new product launch, and portfolio optimization with expertise in Consumer Health, Specialty Pharma, and Biologics.
Kevin holds an MBA from the Wharton School of Business at the University of Pennsylvania and a BA from Princeton U
Mark Stein is a Senior Vice President of Kaiser Associates and first joined the firm in 1995. He is based in Washington, DC.
Over his career with Kaiser, Mark has worked in the firm’s Healthcare, Industrial Goods and Services (IGS), Public Sector, Technology, and Organization Development (OD) practices, although he spends most of his time leading Kaiser’s North America Private Equity and M&A Practice.
Mark holds a business degree from The George Washington University. He co-authored Successful Onboarding, published by McGraw-Hill in 2010, and Notes on Diligence, in 2015.
James Tetherton is a Senior Vice President of Kaiser Associates based in London, UK.
Since joining Kaiser in 2002, James has consulted to leading Industrial companies and Private Equity investors across sectors including Automotive, Building Products, Capital Equipment (particularly for Construction, Mining and Agricultural applications), Oil & Gas and Packaging.
James has particular experience helping clients develop new strategies that drive sustained growth based on a deep, “outside in” understanding of their customers, channels and competitors. James’s work has included Market Entry strategy, Channel and Go-To-Market Strategy, Commercial Due Diligence, Servitization, Performance Benchmarking and Commercial Decision Support™.
James holds an MA in Economics & Management Studies from the University of Cambridge.
John Wilhelm is Trans-Atlantic Managing Director and a Senior Vice President of Kaiser Associates.
John has been with Kaiser for 22 years and has supported a wide range of industries including machinery & equipment, oil & gas, building products, packaging, aerospace and defense, healthcare and technology. He has deep experience helping clients accelerate growth strategies in core, adjacent and emerging markets.
Mr. Wilhelm holds an MBA from the Wharton School at the University of Pennsylvania and a BS in Finance and Management from the University of Virginia’s McIntire School of Commerce.
Jeremy Williams is a Principal of Kaiser Associates and is based in Washington, DC.
Since joining Kaiser, Jeremy has advised companies across the Industrial and Technology sectors, focusing on go-to-market strategies, international prioritization, market sizing and adjacency identification, as well as go/no-go decisions.
Jeremy is passionate about global and emerging market strategies and graduated from Brown University and has a Master’s degree from Central European University, where he focused on transnational corporations and international relations.