“Is this really an agent, and how does my product compare?” is a top question posed to Kaiser’s Technology experts. As companies across the market rush to add GenAI and agentic capabilities to their solutions, our team has found it’s imperative to look beyond marketing copy to distinguish features from agents. If you’re struggling to understand your competition or finding that your own customers don’t understand the value of your new solution, reach out to see how our team can help.
Defining AI Agents
Published: November 15, 2025